A USB to micro-USB charging cable is required to charge all Kensington KeyFolio products.
The red light on the KeyFolio indicates that the KeyFolio is running out of battery power. Please connect the charging cable and leave it for charging for 4-6 hours in order to attain a full charge.
Please contact Technical Support via phone at 800-535-4242, Monday through Friday 7:30 AM PST to 4:30 PM PST and a Technical Support Representative will assist you further. You can also contact Technical Support via the web at our support page by initiating a support incident. The URL for this site is http://www.kensington.com/kensington/us/us/s/1708/faqs.aspx . When you contact us please have your Kensington KeyFolio model number and serial number available. A Technical Support Representative will assist you with obtaining a replacement USB charging cable for your product.
The keyboard needs to be charged for a minimum of 4-6 hours to attain a full charge.
Warranty PeriodLimited 3-Year
If you still can't find what you're looking for, then please complete the form below and a Technical Support Representative will be in touch to assist you further.
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